Privacy Policy

Last updated: 6/23/2025

At Seller Lines, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ASIN performance tracking platform.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Company information and business details
  • Payment and billing information (processed securely through Stripe)
  • Communications with our support team

1.2 Product and Usage Data

When you use our service, we collect:

  • Product identifiers (ASINs) you choose to track
  • Performance metrics and analytics data
  • Usage patterns and feature interactions
  • Device information and browser data
  • Log files and technical information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our tracking services
  • Process transactions and manage subscriptions
  • Send service-related communications and updates
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We share data with trusted third-party providers who assist in operating our platform (e.g., hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Compliance with security best practices
  • Secure payment processing through certified providers

5. Third-Party Services and Disclaimers

5.1 Amazon Disclaimer

Seller Lines is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates. All product data, marketplace information, and related content belongs to Amazon and is used in accordance with applicable terms of service. We are an independent service provider offering analytics and tracking tools for publicly available product information.

5.2 Payment Processing

Payment information is processed securely by Stripe, Inc. We do not store complete payment card information on our servers. Please review Stripe's privacy policy for information about how they handle your payment data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Improve platform performance and user experience
  • Provide personalized content and features

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account information is retained while your account is active
  • Tracking data is retained according to your subscription plan
  • Payment records are kept for tax and legal compliance purposes
  • Support communications are retained for service improvement

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Account Closure: Delete your account and associated data

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@sellerlines.com

Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.